I got a call from Corey at the Reset Sanctuary on the Sunshine Coast, and he was in a tough spot.
He’d just opened his brand-new facility, and his "commercial" ice baths were already a complete nightmare.
He'd bought multiple chiller-and-tub combos, but they were anything but commercial. They were hot, noisy, messy, and constantly breaking down.
Within the first two months, he had a graveyard of three or four dead chillers piling up in his back shed.
His staff were battling constant upkeep, and his clients were getting an inconsistent experience.
He knew this wasn't sustainable.
The tricky part was that Reset Sanctuary was already open and running. We couldn't just shut them down for a week.
Corey needed a partner who could work with him step-by-step to rip out the old system and install the new one without causing chaos for his business.
He was hesitant, and for good reason. He'd already been burned.
After walking him through how we'd manage the swap with minimal downtime, he gave us the green light.
We replaced all his failing, individual units with a single one of our classic split-system chillers.
The chiller itself sits outside doing its job, and it's hooked up to a full commercial filtration system.
It hasn't missed a beat since.
Now, the baths hold a rock-solid 8°C day in and day out.
No more headaches for the staff.
Even better, they've started an "Icebergs Club" on Wednesdays.
The night before, they crank the system down to 3-4°C, easy.
They can finally offer the premium, cold experiences they'd always promised.
It's another perfect example of the problem Bergs solves.
We take away the risk and the headaches, leaving you with a system that just works, so you can focus on your clients.